FREQUENTLY ASKED QUESTIONS

WHAT SERVICES DOES COLAB. OFFER?

COLAB. IS A WELL-DESIGNED AND EQUIPPED COWORKING SPACE. OUR CENTER OFFERS YOU A COMMON WORKSPACE TO WORK AND MEETING ROOMS FOR YOUR PRESENTATIONS/DISCUSSIONS.

CAN I STOP IN OR SHOULD I MAKE AN APPOINTMENT FOR A TOUR?

PLEASE COME IN AND OUR COMMUNITY LEADER WILL SHOW YOU AROUND. FROM TIME TO TIME WE ARE VERY BUSY, SO WE WOULD APPRECIATE IT IF YOU SCHEDULED WITH US IN ADVANCE. THIS ENSURES OUR AVAILABILITY AND HELPS OUR TEAM FOCUS ON HELPING YOU CHOOSE THE RIGHT COLAB. SPACE. CONTACT AYSHAN AT + 994 50 278 00 72 OR SEND AN EMAIL TO WELCOME@COLAB.AZ TO SCHEDULE A TOUR.

WHAT ARE THE WORKING HOURS OF THE SPACE?

MON. – SAT. : 09:00 – 22:00

SUNDAY: 10:00 – 19:00

CAN I INVITE GUESTS FOR MY MEETINGS AND PRESENTATIONS TO COLAB.?

YES, YOU CAN. YOU WILL BE KINDLY ASKED TO RESERVE A MEETING ROOM IN ADVANCE, OTHERWISE THEY MIGHT BE BOOKED.

WHAT IS YOUR PET POLICY?

WE HAVE A STRICT NO PETS POLICY.

WHAT TYPES OF MEMBERSHIP DO YOU OFFER?

PLEASE VISIT THE LINK HTTP://COLAB.AZ/MEMBERSHİP/ TO GET DETAILED INFORMATION ABOUT OUR MEMBERSHİP PACKAGES AND THEİR PRICES.

WHAT ARE THE DIFFERENCES BETWEEN NOMAD.UNLIMITED AND RESIDENT. PACKAGES?

BOTH MEMBERSHIP PACKAGES GIVE OPPORTUNITY TO USE THE SPACE ON AN UNLIMITED BASIS. RESIDENT. MEMBERSHIP INCLUDES USAGE OF A RESIDENT. DESK WHICH IS A WORK SPACE IN A LARGE OPEN AREA RESERVED ONLY FOR YOU. DESKTOP COMPUTER MAY BE SET UP AND YOUR BELONGINGS CAN BE LEFT OVERNIGHT (SUBJECT TO TERMS &CONDITIONS). NOMAD. MEMBERSHIP INCLUDES USAGE OF A NOMAD. DESK WHICH IS A SHARED WORK SPACE IN A LARGE OPEN AREA. A MEMBER CAN COME AND USE ANY AVAILABLE DESK. YOU CAN RENT A LOCKER TO STORE YOUR BELONGINGS.

DOES NOMAD.1 (HOURLY BASED) MEMBERSHIP PACKAGE ALLOW ME TO HOLD A MEETING?

WITH THE NOMAD.1 MEMBERSHIP PACKAGE YOU CAN WORK IN OUR SPACE AND BENEFIT FROM THE SERVICES MENTIONED ABOVE, HOWEVER YOU WILL NOT HAVE ACCESS TO MEETING ROOMS AS THEY ARE RESERVED FOR MONTHLY BASED MEMBERSHIP PACKAGE USERS.

CURRENTLY I DO NOT HAVE A MEMBERSHIP AT COLAB. WHICH PACKAGE WILL ENABLE ME TO ONLY HOLD A MEETING FOR AN HOUR?

YOU CAN HOLD MEETINGS WITH THE UNION. MEMBERSHIP PACKAGE. THE MEMBERSHIP PACKAGE COSTS 20 AZN PER HOUR. THE ROOM IS EQUIPPED WITH A BIG-SIZE TV MONITOR, WHITEBOARD, AND HIGH SPEED INTERNET. TEA-COFFEE SERVICES WILL BE PROVIDED WITH NO EXTRA CHARGE.

WHAT IF I’M LOOKING FOR A DEDICATED DESK MORE THAN 30 DAYS IN THE FUTURE?

IF YOU’RE LOOKING TO SCHEDULE A START DATE ON A LONGER TIMELINE, PLEASE SPEAK WITH A COMMUNITY MANAGER. WE ARE HAPPY TO DISCUSS POTENTIAL OPTIONS WITH YOU. REMEMBER, THE LONGER YOU STAY WITH US THE CHEAPER IT GETS FOR YOU.

WHAT ARE THE AMENITIES FOR MEMBERS?

BY GETTING A MEMBERSHIP AT COLAB. YOU WILL BE PROVIDED WITH THE FOLLOWING SERVICES FOR FREE:

  • 100 MBPS & UNLIMITED INTERNET
  • GUEST WELCOMING AND RECEPTION SERVICE
  • TEA, FILTERED COFFEE, FRESH FRUITS AND SWEETS AVAILABLE DAILY. TEA-COFFEE SERVICE TO THE GUESTS
  • SEVERAL COMMON AREAS DESIGNED FOR VARIOUS FUNCTIONS SUCH AS CONDUCTING MEETINGS AND SOCIALIZING WITH FELLOW MEMBERS OR GUESTS
  • DEDICATED CLEANING TEAM
  • SECURITY TEAM, SURVEILLANCE CAMERAS ETC.
  • CLASSES, WORKSHOPS & SEMINARS EVENTS
DO YOU OFFER PARKING SPACE?

UNFORTUNATELY WE DO NOT OFFER ANY PARKING SERVICES, HOWEVER THERE ARE SEVERAL OPEN AND CLOSED PARKING SPACES AROUND.

WHAT IF MY COMPANY NEEDS PHONE SERVICE?

CURRENTLY WE DO NOT OFFER A LANDLINE PHONE SERVICE, HOWEVER WE CAN CONNECT YOU TO OUR INTERNET PROVIDER WHO CAN HELP PROVIDE YOU WITH A CDMA PHONE.

CAN I PRINT AT COLAB.?

YES, WE OFFER LIMITED PRINTING SERVICE.

HOW CAN I REGISTER?

REGISTRATION PROCESS IS VERY SIMPLE AT COLAB. YOU HAVE TO SIGN A MEMBERSHIP CONTRACT, SELECT A MEMBERSHIP PACKAGE, MAKE APPROPRIATE PAYMENT AND START TO WORK.

  1. WHAT DOCUMENTS ARE REQUIRED FOR REGISTRATION?

YOU CAN REGISTER YOURSELF AS A PHYSICAL OR LEGAL ENTITY AT COLAB. WHEN YOU REGISTER AS A PHYSICAL ENTITY YOU WILL BE ASKED FOR YOUR ID CARD ONLY. LEGAL ENTITIES HAVE TO PRESENT THE FOLLOWING DOCUMENTS:

  • TAX ID (TIN)
  • COPY OF CERTIFICATE FROM THE STATE REGISTRY / COPY OF THE LICENSE
  • IDENTITY CARD OF THE OFFICIAL REPRESENTATIVE / DIRECTOR
HOW LONG DOES THE REGISTRATION PROCESS USUALLY TAKE?

THE REGISTRATION PROCESS TAKES APPROXIMATELY 10-15 MINUTES.

CAN I START MY MEMBERSHIP IMMEDIATELY AFTER REGISTRATION?

YES, YOU CAN START YOUR MEMBERSHIP UPON COMPLETION OF REGISTRATION.

CAN I REGISTER, BUT CHOOSE A STARTING DATE FOR MY MEMBERSHIP IN THE FUTURE?

YES, YOU CAN REGISTER, CHOOSE A MEMBERSHIP PACKAGE AND DETERMINE ANY START DATE. SO YOUR PACKAGE WILL START AT A DATE OF YOUR CHOOSING.

HOW CAN I RECEIVE UPDATES ON MY MEMBERSHIP PACKAGE?

ONCE YOU REGISTER AT OUR COWORKING SPACE, YOU WILL GET A LINK TO WWW.CUSTOMER.COLAB.AZ MEMBERSHIP PORTAL WHICH WILL PROVIDE YOU WITH ACCESS TO YOUR MEMBER PROFILE, PACKAGE, INVOICES AND MEETING ROOM RESERVATIONS. MOREOVER, YOU WILL BE PROVIDED WITH ACCESS CONTROL CARDS TO CHECK-IN AND CHECK-OUT, WHICH ALLOW YOU TO CONTROL YOUR ENTRY/EXIT TIMES.

I’M READY TO SIGN UP! WHAT ARE MY PAYMENT OPTIONS?

WE ACCEPT THE PAYMENTS IN CASH AND THROUGH BANK TRANSFER.